An elderly male passenger became ill on an American Airlines flight 2285 en-route from Fort Lauderdale to Port Au Prince, Haiti. Despite attempts to revive him, using an on-board defibrillator and CPR, we ve been told the gentleman whale watch celebrity alaska cruise passed away. The Boeing 737 , which was scheduled to fly nonstop from FLL to PAP, was forced to make an emergency landing in Providenciales, Turks and Caicos to obtain medical assistance for the gentleman, who was accompanied by his wife.
Upon landing an agent opened the aircraft door and immediately informed the flight whale watch celebrity alaska cruise crew that he d return in a few minutes because he had to meet another inbound aircraft carrying a VIP which could not be delayed. It turns out the VIP was former American Airlines CEO, Gerard Arpey and his family arriving for a Turks and Caicos vacation. The agent was in a rush to meet the Arpey family whale watch celebrity alaska cruise and escort them through the terminal as he d been instructed his superiors. At this point, the medial emergency was put on the back burner for at least 20 minutes; according to a passenger seated at the front of main-cabin.
Gailen, I have to admit that I thought you and the others were just disgruntled employees until I witnessed what I did. This agent sounded like he feared losing his job if he did not get over to the other plane to meet and greet the Arpey family. whale watch celebrity alaska cruise It still makes me sick to my stomach; especially when I think of the look on the wife s face. Heartbreaking!
Finally, according to my sources, it appeared that the captain helped to remove the passenger from the aircraft. The wife appeared to be in shock and the crew was doing their best to comfort her, but there was confusion as to how she would be handled since the agent had left the crew to fend for themselves in a city they did not seem to know a lot about , a first class passenger explained to me.
My opinion: The main point is that a culture exists and is still being perpetuated at American Airlines that entitles current and former executives, whale watch celebrity alaska cruise board members and their families to VIP treatment. Not only is this an unnecessary use of resources that should be reserved for paying customers, it is being provided to the same executives that have brought American Airlines into bankruptcy. In this case, the compassionate service whale watch celebrity alaska cruise that should have been extended to this gentleman and his wife was overlooked in order to do some kissing-up! It does not make sense!
By the way, now AA execs with lifetime, first class, positive space travel perks now show as full fare passengers in an attempt to conceal the ridiculousness. They are far from it and it still causes many of American s most loyal AAdvantage customers to be denied upgrades, which they ve earned by flying American well over 100K miles per year, so that former and current AA execs and board members may received the royal treatment.
As Mr.Arpey left his plane, he stopped to give a royal wave to the pilots of the diverted plane; oblivious to the fact that someone was dying or already dead. The aircraft was held on the ground for approximately an hour until the Arpeys were well on their way to their vacation accommodations.
Manslaughter? really Sandra. the artilce said the man passed away in flight. What was the agent going to do after he opened the door? The F/A on board tried their best to revive him. Sad to say I don t think the agent could have brought him back to life. If anything the agent should have waiting for the medical personal. He s an agent not a Dr .Condolences to the family.
Unless Arpey had requested the special service by the agent, he was not responsible for the agent s obvious stupidity. Agent should be fired immediately (does he even work for AA or in-sourced?). This type of behaviour has always been the norm at AA which is one of the main reasons I took retirement. My condolences to the family , and thanks to the crew for doing what they could.
This is another example of how AA is being used as the private ATM and private airline of the executives whale watch celebrity alaska cruise that have mismanaged the company for many years, taken millions and now are planning to give the workers the slip while ensuring whale watch celebrity alaska cruise their own wealthy retirement. whale watch celebrity alaska cruise AMR board members are just as guilty and this VIP treatment is another misuse of resources.
Wow people need to get the story right, The agents whale watch celebrity alaska cruise in PLS are outsourced always have been since day one. They could not take the pax off because whale watch celebrity alaska cruise they were waiting for PLS immigration who were sitting around waiting to clear the flights, not to mention there was no ambulance yet. Its funny how everyone on this site seems to know it all, sure management is to blame, but ask are you the employee that feel you deserve the money you get with your high labor costs, whale watch celebrity alaska cruise and for what so we the passenger can thank YOU for allowing me to fly on you. your service and attitude suck. You are going to do to AA the same thing the folks at Eastern did. Grow up.
What is being done at American (which, you are right, happened at Eastern) begins with the leadership. You get your story straight. There are other successful airlines with the same or higher labor cost and comparable unionization that manage to balance worker morale, whale watch celebrity alaska cruise cost control and customer service satisfaction. Regarding the PLS situation, the main priority was providing the VIP service to an ex-executive and his family who are using the airline as a magic carpet, whale watch celebrity alaska cruise along with many others, as everyone else suffers due to the leadership they provided while at AA.
I know Mr Arpey and he would not have approved of the agent leaving a death emergency to escort him and his family thru the terminal. I can only believe he did not know what was happening on another flight.
Kate, the point here is we have another executive and his family enjoying whale watch celebrity alaska cruise the VIP perks during the darkest time in AA s history and when many are lacking sleep due to the worry of losing their homes and basic benefits. I won t begin to investigate how many loyal customers were denied whale watch celebrity alaska cruise upgrades due to accommodating the Arpey clan since it seems trivial right now. This is war right now .seeing it as any less will only provide temporary emotional relief.
Actually, employees have searched flight records and Arpey was not on any AA flight to/from whale watch celebrity alaska cruise PLS that day. No names were removed from the pax lists and the numbers all check out without discrepancies. The source of this story needs to be checked for accuracy.
I am embarrassed to tell people I work for American Airlines. When we consider men and women for top management do they administer an integrity test that they must not score above a certain level? I have worked for 4 carriers in 36 years ( management for 2) and I can say without hesitation that AA is by far the worst in nearly every category; most especially management. I cannot imagine what their contemporaries think about them. If they have flown on us lately, I can assure you they are snickering.
CEO wanted for fledgling airline. Candidate whale watch celebrity alaska cruise must posses little or no integrity. Must be able to pit all work groups against each other. Must be able to follow on the coat tails of low cost carriers while acting whale watch celebrity alaska cruise like a premier airline. Applicant must be able and willing to blame outside sources for failures. Ability to pass financial mistakes on to the employee work groups is A MUST! No forward thinking or projecting necessary. Must posses ability to accept large cash bonuses when you cause irreparable damage. Persons of strong moral character with ability to make change need not apply.
leave the agent alone!it s not his fault! people die and that s the way it is. all, humanly possible was done to revive the passenger. what is disgusting is that Arpey and his prima donna family are allowed to be treated as royalty after what he did to our compnay. i for one, am so damn glad i m gone from there! what goes around comes around- know that The Arpey s will have their turn in the barrel!
Crandall made this airline great. His ingenuity made us profitable to the tune of 4 billion dollars before his departure. As far as I m concerned he deserves VIP treatment. These dogs deserve to fly D3 standby only.
You make a very valid point. Crandall took American to a size it never could have grown to without b-scale workers. I was one of them and it was brutal, but worse than that was the culture and attitude it fostered among the executive ranks. At least Crandall earned his place in American s history by finding a way to get this airline to the next level, but those he brought whale watch celebrity alaska cruise up with him were an entitled bunch and they hired in an even more ethically whale watch celebrity alaska cruise baren gaggle of thugs that we are dealing with today.
In all seriousness, I would not for ONE second give ARPY THE BENEFIT OF THE DOUBT, of course he was aware of the situation going on. Im sure the pilots whale watch celebrity alaska cruise of his flight were made aware. All I can say is that most people treat their DOGS better than AA treats its employees.
I Wish the best for the employee whale watch celebrity alaska cruise faamily whale watch celebrity alaska cruise of the poor man that passed. This has nothing whale watch celebrity alaska cruise to do with Gerald Arpey, This has everything to do with with culture at AA. A deceased man on an aircraft and some VIP takes precedence.?God save us all. I wonder whale watch celebrity alaska cruise if G2 contracts out work to that island? KAArma!
I m a pilot at the small airport where Mr. Arpey keeps his old, but very well kept airplane. I make no opinions of him as ex-CEO,however he is a gentleman whale watch celebrity alaska cruise and really a nice guy. I can tell you two undisputed facts about this BS article. First, it s clear he knew nothing of the events unfolding and second, he would have been the first to tell the agent to tend to the other family. Want to trash someone? Try Horton and his heartless cronies who, as I write this, are trying to convince the courts the just because AA told folks 40 years ago they would have retirement medical coverage doesn t mean he has to do it. C mon people, you can choose your battles a little better than this, can t you??
Tongues are wagging Jet-A on Another Executive Jumps Ship at American Airlines CurrentAA on Passenger Death Trumped By Ar
No comments:
Post a Comment