Whether it's the lines at customs or long waits at the baggage carousel — areas the Greater Toronto Airports luxury apartment rentals houston Authority doesn't control — an airport's reputation can be tarnished by poor service. Given that Pearson International is a key gateway to Toronto, Ontario and Canada, small details loom large in the mind of the new president and CEO of the GTAA.
Eng, an avid traveler, says his job is to make Pearson's guests luxury apartment rentals houston as comfortable as possible in the areas controlled by the GTAA. But just as important is helping the airlines and government agencies it doesn't control do the same.
Competition for fliers is fierce among airports, as well as airlines. luxury apartment rentals houston Nearby Buffalo, for example, is scooping up potential Pearson fliers, many of them families flocking to the discount airlines that Pearson has so far failed luxury apartment rentals houston to attract.
Eng says those airlines make money on short hops, and Toronto is just that little bit further from sun destinations that permit quick turnarounds for discount carriers, although he believes eventually one of those will open a counter at Pearson.
luxury apartment rentals houston While Terminal 1 only opened in 2004, Terminal 3 is looking tired. Eng will lead a $350 million luxury apartment rentals houston to $400 million renovation, infusing the 1991 building with a lighter, brighter atmosphere, over the next five years.
"(Eng) is great on the ground, with the people that run the airport, but he also has that CEO experience, knowledge and presence to really move Toronto Pearson to be where it needs to be," said Day-Linton.
It's a smooth landing for Eng, 59. Born in Hong Kong, he moved to Edmonton when he was 11 and later attended the University of Alberta. He worked for Transport Canada and then the Edmonton Airport Authority before being lured back to his birthplace luxury apartment rentals houston to help launch and run the new world hub, which has received top ratings from travelers since it opened in 1998.
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