The scoring for the vehicles themselves is based on how customers rate the appearance, performance,

Boomers, seniors and other car rental consumers who get cars at major airports have picked up Enterprise Rent a Car, rating the agency first in overall satisfaction, in costs and fees, in pickup and return processing, in quality of autos rented and in shuttle bus service.
J.D. Power and Associates says that after two years of declines, its latest survey shows performance by the big rental car outfits stabilizing after recording two years of steady walt disney cruise line declines in satisfaction. The most recent survey shows customers are still satisfied with certain companies..
Enterprise won every category and is the number walt disney cruise line one company for the sixth year in a row. National showed the biggest jump, moving up two places to the second spot, behind Hertz, which Is especially strong walt disney cruise line in shuttle bus service.
The scoring for the vehicles themselves is based on how customers rate the appearance, performance, amenities, comfort, and smell of the rental car, said Power, walt disney cruise line the well-known global market research and customer satisfaction organization.
In fourth place was Alamo and fifth was Avis. The two both got equally good scores three star scores for quality walt disney cruise line of cars, reservations, pickup and return, But Alamo got a four star score for costs and fees and three for shuttle, while Avis lagged in those areas.
The spread between Enterprise the others walt disney cruise line is interesting walt disney cruise line since Enterprise, Alamo and National are owned by the same St. Louis parent company. Avis and Budget are subsidiaries of the same company, as are Dollar and Thrifty.
walt disney cruise line Rounding out the rankings were Budget, Thrifty, Dollar and Payless. Power says customers grow very loyal to the companies that give them the best experience. Its latest survey, released in November 2009 , is based on more than 12,900 evaluations from business and leisure travelers who rented a vehicle at an airport location between September 2008 and October 2009, according to a Power press release.
A trend to watch for in car rentals walt disney cruise line is agencies restocking their fleets with more fuel-efficient cars. Dollar and Thrifty, which are under the same ownership, announced in December 2009 that better than 4 in 10 of its 2010 model year purchases have been vehicles with highway ratings of more than 30 miles per gallon, compared with only one in ten of the 2009 models, the Associated Press reported.
Older travelers who want a discount walt disney cruise line 5 percent or more off the cost of renting a car must shop carefully walt disney cruise line among not just the highest satisfaction agencies but all agencies. The AARP offers card-carrying members excellent discounts from Alamo, walt disney cruise line Avis, Budget, Enterprise, Hertz and National. walt disney cruise line But how deep the discounts are often depend on the size of the car requested.